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One of
the more difficult aspects of management involves the hiring and evaluating
of personnel, as the manager must make decisions that are neither black
nor white. This course assists the new manager and reinforces the experienced
manager in the hiring and evaluating of personnel through techniques and
information associated with position descriptions, interviewing skills
and performance appraisal.
TABLE
OF CONTENTS
SECTION 1: POSITION/JOB DESCRIPTIONS
Purpose, Position/Job Analysis, Analyzing the Tasks, Other Information
from a Task Analysis, Choosing a Position/Job Analyst, Sections of Position
Descriptions, Approval, Update, Criterion-Based Job Description,, Uses
of the Position Description, Writing a Position/Job Description, Difficulties,
Example Position/Job Description
SECTION 2: INTERVIEWING
Introduction, Importance of the Interview, Recruitment, Recruiting
and Retaining Laboratory Professionals, Turnover of Staff, Finding Applicants,
Costs Associated with Turnover, Role of Human Resources, Application Form,
Review of Completed Application or Resume, The Interview, 504 Rehabilitation
and Handicap Law of 1973, Americans with Disabilities Act (ADA), Title
VII of the Civil Rights Act, Affirmative Action, Immigration Status, Sample
Questions, Ineffective Interview Techniques, Behavioral Based Questions
SECTION 3: PERFORMANCE EVALUATION/APPRAISAL
Purpose and Use, Definition, Types of Performance Evaluations, Frequency
of Evaluation, Process, Outcomes, Preparation for the Evaluation Process,
Evaluators, Preparation for the Evaluation Session, Problems Associated
with Evaluations, Evaluation Errors, Performance Evaluation Meeting, Methods
for the Performance Evaluation Meeting, Communication Skills Needed, Close
the Meeting, Feedback, Mentoring, Selection or Design of Performance Appraisal,
Performance Evaluation in the Content of Performance Management, Designing
Performance Evaluations/Appraisals, Ranking, Categories for Performance,
Problems in Ratings, Reasons for Dismissal, Termination Procedure, Dos
and Donts for the Manager
Written by:
Jean Holter EdD, MT(ASCP), CLS(NCA)
Published 2003. Reviewed 2007.
Contact Hours . . . . . . . 5
113M: Member Course Materials Price . . .$60.00
(USD) includes all study materials (Note: exam sold separately.)
113:
Non-member Course Materials Price . . .$75.00 (USD) includes all study
materials (Note:
exam sold separately.)
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Shipping per item . .$ 8.00 (USA), $15.00 (Canada), $25.00 (Other
Countries) Note:
Shipping/Handling on online purchases may differ.
113E: Exam Online . . .$45.00 (USD) [Must have
access to CACMLE study materials.] https://secure.coursewebs.com/cacmle/cwr/list.asp
113E: Exam On Paper . . .$55.00 (USD) [Must
have access to CACMLE study materials.]
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Shipping per item . .$ 2.00 (USA), $ 2.00 (Canada), $ 3.00 (Other
Countries)
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